Privacy Policy

 

This privacy policy explains our policy regarding the collection, use, disclosure and transfer of your information by Elephant Gun, LLC (“Elephant Gun” “we” “us” or “our”).  As we update and expand our website and our products and services, this policy may change, so please refer back to it periodically.  By accessing our website, you consent to our information practices.  This privacy policy is only applicable to our website, and not to any other websites that you may be able to access from our website, each of which may have data collection, storage, and use practices and policies that differ materially from this privacy policy.

Collection and Use of Information

The information we learn from customers and other users of our website helps us personalize and improve your experience.  Here are the types of information we gather:

Information You Give Us:  We receive and store any information you enter on our website or give us in any other way.  You can choose not to provide certain information, but then you might not be able to make purchases or take advantage of other features.  We use the information that you provide for such purposes as processing your orders and your payments, communicating with you on these and other topics and customizing future shopping for you.

Automatic Information:  We keep track of your interactions with us and collect information related to you and your use of our website, including but not limited to your online activity, internet protocol addresses, device types, unique device data, such as device identifiers, and operating systems.  For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our website or advertisements and other content served by us or on our behalf on other websites.  We use this information for such purposes as determining in which country you are located so that we may provide localized content, personalizing our offerings to better reflect particular interests, helping us quickly and efficiently respond to inquiries and requests and otherwise enhancing or administering our website for you and other users.

E-mail Communications:  To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from us if your computer supports such capabilities.

Information from Other Sources:  We might receive information about you from other sources, including databases of publicly available information, and add it to our account information.  For example, we may compare our customer e-mail list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Communications With You

We may use your e-mail address to send you newsletters, as well as messages about new products, special offers, promotional announcements, consumer surveys and other correspondence concerning our products or those of our partners.  Occasionally, we may call you by telephone or send materials to you via postal mail.

If you no longer want to receive marketing communications via email, telephone or postal mail, simply email unsub@elephant-gun.com. Please note it may take up to 10 business days to update this information in our system. Generally, you may not opt-out of service-related announcements and customer service emails, which are not promotional in nature.

Disclosure of Information

Certain of our products incorporate licensed content under agreements that require us to share with the licensors certain personal information of persons who purchase those products.  If you purchase those licensed products, we will share your personal information with those third parties who may use that information for their purposes.  Please note that we do not control the privacy practices of these third party businesses. 

In addition we use other companies, agents or contractors to perform services on our behalf.  For example, we may partner with other companies, to provide infrastructure and IT services, personalize and optimize our web pages, and process credit card transactions, provide customer service, collect debts, analyze and enhance data, including users’ interaction with our website, and process consumer surveys.  In the course of providing services to us, these other companies may have access to your information.  Except as otherwise provided in this privacy policy, we do not authorize these companies to use or disclose your personal information except for the purpose of providing the services we request of them.

We may offer joint promotions or programs that, in order for participation, will require information be shared with third parties.  In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive.  By participating in such joint promotions or programs, you consent to our sharing of your information.  Please note that we do not control the privacy practices of these third party businesses.

We may provide analysis of our users in the aggregate or otherwise in anonymous form to prospective partners, advertisers and other third parties.

As we continue to develop our business, we might sell or buy subsidiaries or business units.  In such transactions, user and customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy (unless, of course, the user or customer consents otherwise).  If Elephant Gun or substantially all of its assets are acquired, user and customer information will of course be one of the transferred assets if the receiving party agrees to respect your personal information in a manner that is consistent with our privacy policy.

Elephant Gun also reserves the right to disclose personal information if we reasonably believe that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request, (b) enforce applicable terms of use, including investigation of potential violations, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, or (d) protect against harm to the rights, property or safety of Elephant Gun, its users or the public as required or permitted by law.

 

Links to Other Sites

The Elephant Gun website contains links to sites operated by third parties whose policies regarding the handling of information may differ from ours.  While we endeavor to associate with reputable websites, Elephant Gun cannot be responsible for the information handling practices of these other websites.  These linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully.

Children

Elephant Gun does not sell products for purchase by children.  If you are under 18, you may use our website only with the involvement of a parent or guardian.

Right to Access Your Information

We give you access to information about your account and your interactions with us in the “My Account” portion of the website. You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your account.  If you want to access or alter your contact information or change your payment method, you should do so by visiting the “My Account” section of our website.  You must be signed in to access “My Account.”  With respect to your personal information, you can request access and that we correct or delete this personal information by emailing your request to privacy@elephant-gun.com.

 

Cookies and Other Technologies

To Enhance our Service

As you interact with our service, we and our service providers may place cookies on your system.  Cookies are small pieces of data that are sent to your browser from a web server and stored on your system for record keeping purposes.  In general, cookies can make the internet more useful by storing information about your preferences on a particular system.

In addition to cookies, we and our service providers use a variety of other technologies to gather information on how users interact with our website.  These cookies and other technologies can help personalize your experience of our website and help associate your interactions with our website to other information within your account.  They can show us, for example, popular pages, conversion rates, viewing patterns, click-through and other information that can be used to improve, operate and monitor our website.

The “help” menu on the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.  If your browser is set to not accept any cookies, you will not be able to purchase products from us.

Ads Displayed on Third Party Sites

We use third-party advertising companies to serve ads.  These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.  For more information on ads displayed, please visit: The Network Advertising Initiative and/or the Digital Advertising Alliance.

Security

In certain areas we use industry-standard SSL encryption to protect data transmissions.

We reveal only the last four digits of your credit card numbers when confirming an order.  Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

Unfortunately, no security system can be guaranteed to be 100% secure.  Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it.  By using our website or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our website.

You are responsible for maintaining the confidentiality of your account access information and for restricting access to your computer or device through which you access your account.  If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions.  Where possible, users of public or shared devices should log out at the completion of each visit.  If you sell or return a computer or other device with access to your account, you should log-out before doing so.  If you fail to log out and deactivate your device, subsequent users may be able to access your account information and place orders in your name.

Changes to This Policy

As we update and expand our services, we may make changes to this policy.  You should check back for updates to this policy from time to time.  You acknowledge that your use of the Elephant Gun website after our posting of changes to this policy, means that you agree to be bound by such changes.  The most current version of this privacy policy can be reviewed by visiting our website and clicking on “privacy policy” located at the bottom of the pages of the Elephant Gun website. The most current version of the privacy policy will supersede all previous versions.

 

Transfer of Information and International Users

Given that the internet is a global environment, using the internet to collect and process information necessarily involves the transmission of data on an international basis.  Therefore, by using Elephant Gun, you acknowledge and consent to the transfer of your information outside your country of residence to any country (including the United States) where we have facilities or engage third parties (including but not limited to payment processors, cloud service or other IT providers, and other companies that provide services to us).  You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country.

Contacting Us

If you have questions concerning your account, please contact customer service.  If you have questions concerning this privacy policy, including the treatment of your personal information and/or our use of cookies and other technologies, please contact us via email at privacy@elephant-gun.com, or at the following:

Elephant Gun, LLC
970 16th Place
Vero Beach, Fl 32960
Attention: General Counsel

This privacy policy is effective as of October 9, 2012.